Enterprise Business Technologies (EBT): Improving Merchandising Decisions and Operations with LS Ret

CIO Vendor Like every other industry, retail is also facing the economic ebb and constantly undergoing shrinkage with respect to its customer retention, ROI and retail operations. Retailers find it difficult to stabilize the retail operations with minimal discrepancies and simultaneously run various campaigns to increase its customer footfalls. Lack of actionable customer information is inhibiting the facilitators of success in retail industry. The litany of such challenges and increasing concerns over customer engagements are standing in the way of robust retail industry growth.

Many retail software vendors fail to figure out how to take advantage of technology and trim down the bottlenecks in the retail sector. However, Mumbai based EBT, extends its Microsoft Dynamics practices and leverages NAV retail solution to meet the requirements of the demanding retail environment while keeping up with the pace of modern technology and dynamically changing retail landscape. This solution built on Microsoft Platform helps to integrate critical financial operations and customer data to increase the productivity and simplify the operations.

The company being a consultancy partner as well as a solution provider guides the customers through the process of identifying key requirements and exploring the various options before delivering solutions in an efficient and cost-effective manner. EBT has been in the Retail space for over past six years and holds extensive experience of working on various retail formats ranging from Departmental Stores to Limited Line stores. “We have aligned with a global solution of LS Retail on Microsoft Dynamics platform which enables us to deliver the right solution to our clients”, says Mr.V Sreedhar, CEO, EBT.
Retailers have found it difficult to contain losses due to the deployment of various applications to monitor each retail operations. LS retail solution powered by Microsoft Dynamics NAV is a time tested global solution which delivers the breadth and depth of functionality demanded by the retailers without the need to deploy multiple applications. Owing to this feature of LS retail solution, EBT has chosen it above other similar retail management solutions.

EBT wants to enhance the customer experience by embedding new features in retail and hospitality solutions

EBT’s span of domain knowledge in retail consulting enables easy deployment of retail software without any hassles. Further, the company contrives ways for organizations to help them improve their business process and empowers them to derive maximum benefits from technology driven opportunities.

Apart from providing retail software solution, the company is engaged in consulting activities for the necessary Hardware/PoS/Printers/Barcode and Mobile solution devices for hand held PoS and PDA including the payment gateways. With unwavering commitment to bring in latest technology to its customers, EBT wants to enhance the customer experience by embedding new features in retail and hospitality solutions. Acknowledging the opportunities created by embracing technology, the company is keen on growing its client base by focusing on consumer connect and online media. “This is where we shall see a confluence of the need for a shopping ambience meet the ease of shopping online. Various mobile based applications are being introduced to offer the best of both the experiences”, concludes, Mr.Sreedhar.