• According to a Reuters report, analysts have forecasted that the Global Retail Software market will grow at a CAGR of over 4 percent till 2018. The growth of this market is driven by several factors like the increase in demand for improved customer interaction. Retailers spend a considerable amount on IT solutions to provide customers with various facilities that enable them to manage their activities conveniently, regardless of their location. Another important driver is technological differentiation because of intense competition.   The key challenge faced by retailers today is the lack of data security in IT systems; they are struggling to provide customers with a secure platform for transactions. Moreover, to deploy a real-time retail model across all channels to enhance the customer experience, retailers look for software vendors who can play a proactive role in realizing their vision. Retailers need to create a single, unified commerce platform which can eliminate individual channel silos and offer a holistic customer experience across all customer touch-points. However, it is difficult for the retailers to find a partner who can help them address all the issues of data management, inventory visibility and technology innovation with one end-to-end solution. To assist retailers in selecting the most suitable retail software company for them, CIOReview has come up with a list of “20 Most Promising Retail Software Companies”. These companies have prepared for the fact that their applications can achieve penetration in this market. A distinguished panel comprising of CEOs, CIOs, industry analysts and CIOReview editorial team scrutinized various companies before finalizing the Top 20 names.