• The retail industry is one of the most profitable industries in the world, flocking its way through success year on year. All thanks to the never-ending desire for ‘retail therapy’ among customers. The rise of new players in the market has resulted in a radical shift in the mindset of this sector from ‘caveat emptor (buyers beware)’ to ‘caveat venditor (sellers beware)’. Personalization is one of retail industry trends that have been on the rise since 2017. The growing demand of customers to own and experience things that are unique has fueled this trend. Modern customers are placing more value on experiences over physical items or commodities. When shoppers purchase tangible products they want those items to either tell a story, fit into their lifestyle, be unique or all of the above. Data’s role in retail decision-making will rise, especially as technologies like Big data and machine learning continue to mature. Using useful customer data for sales, marketing, and after-sales services will be among the widely seen retail industry trends in 2018. Moreover, retailers need solutions that provide scalability to cater to specific events such as cyber sales or discount sales and peak season. Cloud native solutions based on Micro-services based architecture help in dynamically scaling solutions during such events. In addition, solutions on the cloud also lend the right support and agility in retail footprint expansion or setting up new stores. What matters most now is to stay relevant through intelligent application of technology to your business. However, to begin with one must first narrow down on a solution provider besides the fact that one must also look after their core business and not go hunting for the suitable vendor. Understanding this quadrant’s dilemma of search for the best of retail solution vendors, we at CIOReview India present to you a list of “20 Most Promising Retail Solution Providers”. Being closely scrutinized by a distinct panel of judges including CEOs, CIOs, CXO, analysts and CIOReview editorial board, we believe that these companies have the capability to impact the retail environment with every new style, product and season.